Venanzio Arquilla Associate Professor of the Politecnico di Milano - Design School, Head of the Bachelor Degree on Product Design and the Master Degree on Product Design for Innovation at the Politecnico di Milano - Design School
His research activities deal with design innovation tools and methodologies, service design, design policies, making and fabbing, including different research on innovation and technological transfer of design at national and international levels. Founder of Politecnico di Milano’s Laboratorio COmeta - Design for Autism. Founder and Director of the Experience Design Academy - POLI.design. Founder & CEO of Narvalo, spin-off start-up of Politecnico di Milano.
Laura Licari Executive Experience Director at Publicis Sapient and Experience capability lead at Publicis Groupe, former Customer Experience Director at frog design, Bachelor of Design at Politecnico di Milano, in the last 15 years Laura has been working as CX designer and communication expert leading brand and digital communication projects for international clients in various fields: from fintech to consumer goods, from entertainment&media to healthcare and luxury brands.
Laura is also the co-founder of Converge: format of meet-ups and conferences about tech design and business. https://www.meetup.com/it-IT/convergeAI/. Specialties: CX, design strategy, product design, communication design, art direction, interaction design, brand and corporate identity design, user experience strategy, service design, design research.
Gianluca Brugnoli is VP of UX at TomTom, leading team of 60 designers and researchers. Design turns technology into meaningful products and experiences for people. Gianluca has been working in design for about 30 years now, building UX and CX solutions for both B2B and B2C platforms, sometimes winning a few awards along the way. Gianluca is a Design teacher and pioneer of the "Product System" concept. It really comes from trying to connect the dots between business strategy, design, and innovation, using human-centered design techniques, processes, and tools, because great products don’t happen in silos. Over the years, he led and supported multiple international multidisciplinary creative teams, across Fintech, Automotive, Consumer apps and Enterprise software.
Expert in Service Design, Design Leadership, Innovation strategy, digital transformation helping organizations build and scale products that reach millions of people, and actually make their lives a bit better.
